Advice and Information -
Are you aware you can access a variety of out of hours appointments at your GP surgery? Your GP receptionist will be able to help you find an out of hours appointment across Milton Keynes when you need one.Report -
As part of all of our Enter and View visits, we plan a review of the actions taken against our recommendations.Report -
The purpose of this Enter and View visit was to explore patients' experiences of using the Urgent Care Service, particularly around patient expectations, their reasons for using the service and recent changes to the booking-in process.News -
The purpose of this Enter and View visit was to explore patients' experiences of using the Urgent Care Service, particularly around patient expectations, their reasons for using the service and recent changes to the booking-in process.Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.News -
What changes do people want to make to local services in Bedfordshire, Luton and Milton Keynes?Report -
What changes do people want to make to local services in Bedfordshire, Luton and Milton Keynes?
News -
Read a summary of Healthwatch England's latest research to find out why personalised care is important.Advice and Information -
Feeling unwell? Read on for advice about where you can go for help with your health during the winter months.Report -
Healthwatch Milton Keynes carried out an Enter & View visit to Blakelands Hospital, to engage with patients to explore their overall experience at the Hospital.News -
Feedback from people who have experienced cancer care and treatment is a vital part of improving services.Advice and Information -
The Friends and Family Test was created to help the NHS understand whether their patients are happy with the service provided.Blog -
Find out what has changed at Milton Keynes Urgent Care Centre since we published our report last year.News -
Our latest research illustrates the chain of factors which impact on people’s experience in A&E. The purpose of our research is not to argue for or against replacing the current four-hour target, but to inform the ongoing debate surrounding NHS.News -
Milton Keynes University Hospital has taken steps to protect patients, staff and visitors and maintain the running of its services as a result of the Covid-19 outbreak, including restrictions on patient visits and postponing routine operations.Advice and Information -
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.News -
This December, NHS England and NHS Improvement has launched the next phase of the latest ‘Help Us, Help You’ campaign which focuses on the NHS 111 service as a new way to access A&E.News -
Cancer Education UK have today launched their campaign to petition for other types of skin coloured prosthetics to be readily available to ethnic minoritiesNews -
The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Our report explores how people have been excluded and what needs to happen to get the care they need.News -
The Government has recently updated national hospital discharge guidance, taking on board key recommendations from Healthwatch England. Take a look at what the improvements mean for you.
News -
Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.News -
The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment.News -
A record-breaking 5.7 million people are waiting for hospital care. In response, the Government is spending an extra £5.9 billion to tackle the problem. Latest Healthwatch research looks at how the backlog is impacting the lives of those waiting.News -
Every two minutes someone in the UK is diagnosed with cancer and radiotherapy is often a key treatment for many patients.Advice and Information -
With all the different ways to access health services, it can be confusing to know the best place to go - especially right now.News -
Did you know, one in three women and people with a cervix don't attend cervical screening?Advice and Information -
It's natural to feel anxious or worried if you're told you need a colonoscopy, but it's important to have the test if you are referred.Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. Here’s some key information about the accessible communications you should expect from services.News -
Are you passionate about climate change and the role that health services have in reducing our impact on the environment?News -
The Independent Review of Maternity Services at The Shrewsbury and Telford Hospital NHS Trust, led by Donna Ockenden, was published in late March.Blog -
This week, our CEO Maxine Taffetani, was invited to visit the Patient and Family Engagement team at the Milton Keynes University Hospital, and was excited to see how they've been celebrating Patient Experience Week.News -
Plans are underway for a new interim mental health ward for young people at Luton and Dunstable Hospital.Advice and Information -
If you've been referred for hospital treatment, it's highly likely you will have to wait for your appointment.Advice and Information -
The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.News -
Pregnancy is a major life event for any family. It can be joyful and fulfilling but also challenging. We’re launching a national survey to understand if care works for new mothers and birthing parents. Share your story.News -
The Care Quality Commission (CQC) is highlighting the ongoing impact of historic and current system pressures on mental health services, their staff and the people using them.