- Milton Keynes Safeguarding Team: If you feel that a young person is being neglected or mentally abused, please contact Milton Keynes Council Safeguarding Team on 01908 253772
- Patient Advice and Liaison Service (PALS): If you want to make a complaint about Milton Keynes University Hospital you should contact the Patient Advice and Liaison Service (PALS). Milton Keynes University Hospital ask that, where appropriate, you speak to the ward or department senior sister, charge nurse or manager in the first instance.
CQC: The Care Quality Commission (CQC) inspects all hospitals, dentists, care homes and care services to see if they meet national standards. The CQC cannot settle indiviudal disputes but your feedback about poor care helps them to decide when, where and what to inspect.
NHS England: NHS England take complaints or feedback about primary care services such as GPs, dentists, opticians or pharmacy services.
Dental Complaints Service: the dental complaints services is a free and impartial service, funded by the General Dental Council, and can help resolve issues you may have with private (not funded by the NHS) dental services
- The Advocacy People: The Advocacy People are an advocacy service in Milton Keynes. They listen and help you to be heard. As an independent charity, all of the services they provide are free and confidential.
- AvMA: AvMA is a charity for patient safety and justice who provide free independent advice and support to people affected by medical accidents (lapses in patient safety) through their specialist helpline, written casework and inquest support. They can refer to their accredited clinical negligence solicitors if appropriate.
If you are unhappy with the outcome of your complaint, or have been unable to reach a resolution, you can ask the Parliamentary Health Service Ombudsmen to review the matter. The ombudsmen makes the final decision on complaints that have not been resolved by the NHS.