1. Care Homes: Understanding your Rights

    Advice and Information -

    Choosing a care home can be daunting so it's important to have the right information. Find out more about your rights and how to complain if you are not happy.

  2. Healthwatch England urge councils to promote a culture of learning from complaints

    News -

    Local authorities focus on reporting the number of complaints they receive rather than communicating what they are learning. We call for complaints managers to be given more support to help demonstrate how councils respond to feedback from residents.

  3. Friends and Family Test (FFT)

    Advice and Information -

    The Friends and Family Test was created to help the NHS understand whether their patients are happy with the service provided.

  4. Healthwatch Milton Keynes Annual Report 2019-20

    Report -

    Welcome to our 2019/20 Annual Report. Every Healthwatch publishes their annual report on 30th June each year.

  5. Healthwatch Milton Keynes Annual Report 2019-20

    News -

    Welcome to our 2019/20 Annual Report. Every Healthwatch publishes their annual report on 30th June each year.

  6. "I really need to see a dentist but none are taking on new patients!"

    Advice and Information -

    Getting to see a dentist, both for routine and emergency treatment, is a real problem in Milton Keynes right now.

  7. Waiting lists are inevitable. It's how we manage them that matters.

    News -

    A record-breaking 5.7 million people are waiting for hospital care. In response, the Government is spending an extra £5.9 billion to tackle the problem. Latest Healthwatch research looks at how the backlog is impacting the lives of those waiting.

  8. Statement from CQC on visiting care homes

    News -

    The Care Quality Commission (CQC) have responded to concerns that some care homes are not properly following COVID visiting guidelines.

  9. Accessible information from NHS services: what you should expect

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide NHS or adult social care. Here’s some key information about the accessible communications you should expect from services.

  10. "We know we aren’t getting this right." Changes to SEND services in response to our CAMHS report

    Response -

    BLMK Clinical Commissioning Group and Central Northwest London NHS Foundation Trust have responded to our joint report with Parents and Carers Alliance (PACA) MK .

  11. How long will I have to wait for treatment?

    Advice and Information -

    If you've been referred for hospital treatment, it's highly likely you will have to wait for your appointment.

  12. Celebrating ten years of people speaking up to improve health care

    News -

    This anniversary marks 10 years of Healthwatch. To mark this milestone, we're celebrating the contribution that you have made in improving health and care services in Milton Keynes.

  13. Our 2018-21 Strategy

    News -

    We are delighted to present our strategy for 2018-21.

  14. Healthwatch Milton Keynes Annual Report 2017/18

    News -

    In June 2018 Healthwatch Milton Keynes published our annual report for 2017/18. Please take a look at how we've worked with you as the public and patients over the last year to ensure your voice is heard across social care and health services.

  15. Annual Report 2013/14

    Report -

    Welcome to our first annual report. We want to tell you how we have acted on what you have said to us and what we have been doing to help make services better in Milton Keynes.

  16. Annual Report 2014/15

    Report -

    Welcome to our second Annual Report in which we share how we have been fulfilling the large remit of Local Healthwatch.

  17. Annual Report 2015/16

    Report -

    Welcome to our third annual report. This has been a year of consolidation for Healthwatch Milton Keynes as we seek to be an independent voice surrounded by a sea of change in the health and social care sector.

  18. Annual Report 2016/17

    Report -

    Welcome to our fourth annual report, our first as a fully independent entity.

  19. Annual Report 2017/18

    Report -

    Welcome to our Annual Report. Every Healthwatch publishes their annual report on 30th June each year.

  20. Our Strategy for 2022-25

    Report -

    Our strategy sets out how we will engage with people in Milton Keynes, and ensure that those who pay for services listen and respond to the needs of the local population and design services alongside them.

  21. Business Plan 2018-21

    Report -

    The Healthwatch Milton Keynes Strategy is underpinned by our three year Business Plan.

  22. E-alert 9th March 2018

    News -

    Check out HWMK's latest e-alerts for fortnightly updates on health and care.

  23. E-alert 23rd March 2018

    News -

    Check out HWMK's latest e-alert for fortnightly updates on health and care

  24. E-alert 9th April 2018

    News -

    Check out HWMK's latest e-alert for fortnightly updates on health and care

  25. Our 2017 Annual General Meeting

    News -

    We presented our Annual Report for the last fianancial year, talked about our plans for the future, and discussed this year's theme: primary care.

  26. Newsletter Spring 2017

    News -

    Healthwatch Milton Keynes publish quarterly newsletters, aimed at keeping our offline members up-to-date with what we are doing.

  27. Newsletter Summer 2017

    News -

    Healthwatch Milton Keynes publish quarterly newsletters, aimed at keeping our offline members up-to-date with what we are doing.

  28. Newsletter Autumn 2017

    News -

    Healthwatch Milton Keynes publish quarterly newsletters, aimed at keeping our offline members up-to-date with what we are doing.

  29. E-alert 20th April 2018

    News -

    Check out HWMK's latest e-alert for fortnightly updates on health and care

  30. E-alert 4th May 2018

    News -

    Check out HWMK's latest e-alert for fortnightly updates on health and care

  31. E-alert 18th June 2018

    News -

    Check out HWMK's latest e-alert for fortnightly updates on health and care

  32. E-alert 26th July 2019

    News -

    Check out HWMK's latest e-alert for fortnightly updates on health and care

  33. E-alert 19th October 2018

    News -

    Check out HWMK's latest e-alert for fortnightly updates on health and care

  34. E-alert 2nd November 2018

    News -

    Check out HWMK's latest e-alert for fortnightly updates on health and care

  35. E-alert 16th November 2018

    News -

    Check out HWMK's latest e-alert for fortnightly updates on health and care

  36. Volunteer Policy

    Report -

    This policy sets out the framework for our volunteer programme, defines the purpose and function of volunteers within the organisation, and how they can expect to be treated.

  37. Our Governance Structure

    Report -

    We are registered with the Charity Commission as a Charitable Incorporated Organisation (CIO).

  38. Privacy Documents

    Report -

    We will always make sure that your information is protected and treated securely.