1. Your Care, Your Way: healthcare information that works for you

    News -

    Everyone should be given healthcare information in the way they need it. Clear, understandable information is important to help you make decisions about your health and care and get the most out of services.

  2. Your Care, Your Way: get involved in our campaign

    News -

    So you can take part in our campaign Your Care, Your Way, we have created our survey in several alternative formats, including Easy Read.

  3. Accessible Information Standard – findings from our Freedom of Information requests

    News -

    Between September and November 2021, Healthwatch England submitted a Freedom of Information (FOI) requests to over 200 National Health Service (NHS) provider trusts to gather details on compliance with the Accessible Information Standard.

  4. Accessible Information Standard – Healthwatch recommendations

    News -

    As part of the Healthwatch 'Your Care, Your Way' campaign, we have set out five headline recommendations to help health and care services ensure that people who have communication needs are given their healthcare information in the way they need it.

  5. Many NHS Trusts not supporting equal access to care for deaf and blind people

    News -

    New research shows that many NHS trusts are not meeting their legal duty to help people with additional communication needs.

  6. Board of Trustees Minutes November 2021

    Report -

    All our Board of Trustees minutes are publicly available. Read the minutes from the November 2021 Board of Trustees meeting.

  7. Let's Talk: Menopause

    Report -

    "So many don’t talk about menopause- they bury their head and suffer in silence": We report on women's experiences of menopause and recommend improvements to services in Milton Keynes.

  8. A Green Plan for NHS services in Milton Keynes

    News -

    Are you passionate about climate change and the role that health services have in reducing our impact on the environment?

  9. Patient Experience Week at Milton Keynes University Hospital

    Blog -

    This week, our CEO Maxine Taffetani, was invited to visit the Patient and Family Engagement team at the Milton Keynes University Hospital, and was excited to see how they've been celebrating Patient Experience Week.

  10. Autism Task & Finish Group

    Report -

    People in Milton Keynes regularly share with us their frustration at the lack of autism support services, and a need for more knowledge and awareness of the condition amongst health professionals.

  11. Perceptions of Health Inequalities in Milton Keynes

    Report -

    When people talk about access to health or care services being a ‘postcode lottery’, they are really describing inequality.

  12. Board of Trustees Minutes February 2022

    Report -

    All our Board of Trustees minutes are publicly available. Read the minutes from the February 2022 Board of Trustees meeting.

  13. Climate change, health inequalities and a greener NHS

    Blog -

    On the day that Milton Keynes could finally call itself ‘officially’ a city, Deputy CEO Tracy Keech and I attended a Climate Change and Health Inequalities conference at the Hotel La Tour in Central Milton Keynes.

  14. Read our Annual Report 2021-22

    News -

    We're excited to share with you our Annual Report 2021-22.

  15. NHS acts on your feedback to improve dental care

    Response -

    Thanks to you, the NHS will take several steps to ensure better dental support for people with complex problems and improve the information for those trying to find an NHS dentist. Read our response.

  16. Board of Trustees Minutes May 2022

    Report -

    Read the minutes from the May 2022 Board of Trustees meeting.

  17. BBC investigation on NHS dentistry - Healthwatch response

    News -

    A new investigation from BBC News and the British Dental Association has found nine in 10 NHS dental practices across the UK are not accepting new adult patients for treatment under the health service. Read the Healthwatch response.

  18. Our Strategy for 2022-25

    Report -

    Our strategy sets out how we will engage with people in Milton Keynes, and ensure that those who pay for services listen and respond to the needs of the local population and design services alongside them.

  19. AGM July 2021 approved minutes

    Report -

    Our approved minutes from the July 2021 Annual General Meeting are available to download.

  20. Board of Trustees Minutes August 2022

    Report -

    Read the minutes from the August 2022 Board of Trustees meeting.

  21. Cost of living crisis winter plan from Milton Keynes City Council

    News -

    More than 10,000 children living in Milton Keynes experience the daily burden of poverty*.

  22. Closed for the Christmas holidays.

    News -

    Our team will be taking a break over the festive season.