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Advice and Information

A man with glasses standing at a doctor's reception desk

Can I access my GP records online?

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.
4 January 2024
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Helping young people tackle loneliness

We may be more connected than ever through our smartphones and digital tech, but loneliness and feelings of isolation are affecting children and young people.
20 December 2023
A woman with short blonde hair stands in a waiting room

ADHD and autism: Tackling the long wait for support

Long wait times for autism and attention deficit hyperactivity disorder (ADHD) support can have a severe impact on individuals. We look at what people have already told the Healthwatch network.
15 December 2023
On the left is a number 5 indicating an operating theatre number, and the right has four durgeons each wearing blue scrubs from a distance in a surgical environment

Referrals and your right to choose

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.
12 December 2023
A man on a physio table, with a physio wearing a grey jumper holding his foot

D/deaf friendly physio services

James* contacted us after being referred for physio following an injury. James has a severe hearing impairment.
6 December 2023

What is an NHS and Care Volunteer Responder, and how can I access this service?

Did you know Volunteer Responders can help you access support and services such as collecting prescriptions and shopping delivery?
5 December 2023

Where can I get help for health out of hours?

Many of us will need out-of-hours medical assistance, especially over the winter. Using NHS guidelines, we've put together some advice and information on where you can go for help when your GP is closed.
28 November 2023
An older man wearing glasses sitting in front of a fire in a cosy-looking room, holding a laptop

What is a virtual ward?

With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
31 October 2023

What is Social Prescribing?

Around one in five GP visits are for non-medical problems. Many things that affect our health can’t be treated by doctors or medicine alone. This includes loneliness, money problems, housing, education or employment status. NHS social prescribing link workers can connect you to the right community groups and services to help support you.
31 October 2023
A young person looking out of a window, wearing a t shirt, and a glass and plate in front of him on a table

What is SAD, and how can you manage it?

Seasonal Affective Disorder (SAD) is a type of depression triggered by seasonal changes. One in twenty people in the UK are diagnosed with the condition, with men more likely to be diagnosed with SAD than women.
17 October 2023
A white and blue paper bag with a green cross on it, and the word 'prescriptions' in white text.

What help can you get to pay for your prescriptions?

The cost-of-living crisis is putting many people under financial strain, and prescription costs are more than some people can afford to pay. Find out what help is available to help you cover the cost of your medication.
19 September 2023

Pregnancy and diabetes: what you need to know

If you're diabetic and are thinking about getting pregnant, it's sensible to plan ahead to ensure you have a healthy, comfortable pregnancy.
24 August 2023

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