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Your voice in health and social care.

Annual Meeting 2015

75 people attended our 2nd Annual Meeting on 30th September 2015. 46 of those present were members of Healthwatch

visitor sign in sign in

The event began with a networking hour and buffet lunch, which received very positive feedback. We are grateful to our partners for coming along to set up their stands. The meeting was opened with a welcome by Hilda Kirkwood, chairperson of Healthwatch Milton Keynes, who outlined the organisation's remit and described its role as a 'critical friend' to health a social care services in Milton Keynes.

Strategy 2016/18

One of our key aims at the event was to formally launch our new three year strategy which has been developed with the help of a consultant. The strategy sets out our clear vision, aims and strategic direction, with 5 strategic objectives, each underpinned with plans of how we will deliver them.
Diane Gordon reported on this, and gave the results of our member survey, looking at how they would prioritise our 5 priority service delivery areas:

  • GP Access
  • Mental Health
  • Bedfordshire and Milton Keynes Healthcare Review
  • Young People's Healthwatch Milton Keynes
  • Integration of Health and Social care

The votes were fairly evenly distributed across the areas. Hilda Kirkwood also gave an update on each of the priority areas and our progress on them so far.

Annual Report


The key messages from the Annual Report 2014/15 were then outlined, defining the work of Healthwatch into 4 key areas.

Engaging with the local community.
Recording and analysing issues in order to influence change.
Supporting and encouraging patient engagement.
Providing information and guidance.
Jane Bidgood presented the work that she has been doing with young people in Milton Keynes, focusing on the Children and Adolescent Mental Health Service (CAMHS) review and a hospital inspection.

Hilda then talked about Healthwatch Milton Keynes' plan to eventually become a Charitable Incorporated Organisation (CIO).

Questions submitted by members on a range of topics will be addressed in a full report on the meeting, which is to be published soon

The meeting concluded with a presentation by keynote speakers Graham Bell and Jenny Williams on improving access to GPs.