Our Strategy and Activities Plan for 2026-27
Sometime in 2027, our statutory duties will be transferred to the NHS and Milton Keynes City Council.
Our strategy for 2026-27 reflects our ambitions for the time we have left. For the year ahead, we will continue to deliver our statutory role—listening to residents, highlighting issues, and working with local services to improve care.
Instead of longer-term projects, our priority this year is to achieve impact where we can for residents, with the limited time we have left.
Our recipe for success remains the same:
- Grounding everything we do in our values. We are always independent, inclusive and committed.
- Focus on equity, prioritising listening to those that suffer the greatest inequalities in health and social care outcomes.
- Partnering with local health and care leaders, service providers, the VCSE sector and the Healthwatch network to amplify your voice and drive change.
- Promoting your rights to be informed and involved in your care and designing services in collaboration with health and social care teams.
- Taking continuous action with our presence, evidence and recommendations for service improvements.
For the next year, our aims are simple:
Information
Making sure that, when Healthwatch Milton Keynes closes, you still know exactly where to go for help and support if your health or social care isn’t working for you.
Impact
We will concentrate on the projects that matter the most to you, that will leave lasting improvements to health and care services and patient participation in Milton Keynes.
Insight
We’ll ensure your insights become the foundation for the future work of local agencies who are responsible for acting on patient feedback and improving health and care services.
At a glance: strategy 2026-27
Our strategy is also available as a one-page download.
Activities Plan 2026-27
Our Activities Plan sets out the work we will prioritise in our final year of operating.
