1. Where can I go for help when I’m ill in winter?

    Advice and Information -

    Feeling unwell? Read on for advice about where you can go for help with your health during the winter months.

  2. Healthwatch England urge councils to promote a culture of learning from complaints

    News -

    Local authorities focus on reporting the number of complaints they receive rather than communicating what they are learning. We call for complaints managers to be given more support to help demonstrate how councils respond to feedback from residents.