We are:
Independent
The power of our statutory independence drives our culture. We’re here for people using health and social care services first and foremost and we’re a valuable critical friend to health and social professionals. We continuously work to evidence and demonstrate our independent approach to influencing positive change with your views and experiences.
Inclusive
We work for everyone using health and social care services. We provide welcoming, accessible, respectful involvement and participation approaches that embrace differences and nurture trust, allowing you to feel safe and bring your entire, authentic self when you share your experiences and views.
Committed
Change can take time. We are focused on achieving change that benefits our residents and work with passion and determination to keep our residents’ experiences and views on the health and care systems’ agenda.