On the basis of this visit, Parklands Nursing Home demonstrates examples of good practice in the care of this particular client group. Parklands has adopted a sophisticated care plan management system, using handheld devices to record all transactions. This enables the manager to monitor individual residents’ progress closely, including social contact and activities. The provider was given 20 working days in which to respond but, as yet, Healthwatch Milton Keynes have not received a written response to this Enter and View report.
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