On the basis of this visit Kents Hill was observed to be a well-run establishment with contented and relaxed residents living in comfortable and pleasant surroundings, supported by conscientious and capable staff. You can read about our visit, our recommendations and the Manager's response here.
Click the link below to download the full report.
UPDATE: Following our recommendations, we were delighted to see that Kents Hill have:
- Collaborated with Age UK Milton Keynes to host a weekly Gardening Club at the Home, which is proving popular and allows residents to engage with members of the local community.
- Introduced the ‘Make a Wish’ programme which gives residents the opportunity to fulfil their wishes and ambitions. A 103-year-old resident was recently taken horse-riding through this programme.
- Recruited a new Chef and revised the entire menu, with a focus on freshly prepared dishes and a menu influenced by residents. Feedback so far has been very positive.