Every volunteer plays a critical role in championing the voices of patients, carers and their families, and sharing their experiences of health and social care.
We're working with the Milton Keynes Health and Care Partnership on a project to improve how patients experience moving through different health and care services.
A lot of the language used when talking about the NHS, and health and care services, can be difficult to understand. Too many acronyms and not enough plain English can leave all of us feeling very confused.